Privacy Policy

Privacy Policy – astrocrystals

Last updated: March 14, 2026

astrocrystals (“astrocrystals”, “we”, “us”, “our”) operates an ecommerce store offering astrology-related products such as crystals, spiritual items, and metaphysical tools to customers worldwide (the “Website” and “Services”). By accessing or using our Website, you agree to the collection and use of your information in accordance with this Privacy Policy.

1. Scope and Acceptance

This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our Website, create an account, place an order, or otherwise interact with us.

By using our Website, you consent to the practices described here. If you do not agree with this Privacy Policy, please do not use our Website or Services.

2. Information We Collect

2.1 Information You Provide To Us

We may collect the following information when you register, place an order, contact us, subscribe to our newsletter, or fill out forms on our Website:

  • Name and contact details (full name, email address, phone number, postal address)

  • Account details (username, encrypted password)

  • Billing and shipping information

  • Order details and purchase history

  • Messages or correspondence you send us (emails, contact forms, support requests)

  • Optional profile information such as date of birth or preferences if you choose to provide them

2.2 Payment Information

Payment transactions on astrocrystals are processed via secure third-party payment gateways (for example, Razorpay, PayPal, Stripe). We do not store your full payment card details on our servers; such data is collected and processed directly by the payment gateway.

2.3 Information Collected Automatically

When you use our Website, we automatically collect certain technical and usage information, including:

  • IP address and approximate location

  • Browser type and version, device type, operating system

  • Pages viewed, time and date of visits, referring/exit pages

  • Clickstream data and interaction logs

2.4 Cookies and Similar Technologies

We use cookies and similar technologies to remember preferences, maintain shopping carts, analyze traffic, and deliver relevant content. You can manage cookies through browser settings, though disabling them may affect site functionality.

3. How We Use Your Information

We use your information to process orders, manage accounts, communicate updates, send marketing (with consent), personalize experiences, prevent fraud, improve services, and comply with laws.

4. Sharing Your Information

We share data only with service providers (shipping, payments, analytics), legal authorities when required, or in business transfers. We do not sell personal information.

5. Data Retention and Security

We retain data as needed for orders, legal obligations, and operations, then securely delete it. Security measures include encryption and access controls, though no system is 100% secure.

6. Your Rights

You can access, correct, delete, or object to data processing. Opt out of marketing anytime. Contact us to exercise rights.

7. Contact Us

Email: astrocrystalsindia@gmail.com